As a graduate with a Bachelor of Science in Mechanical Engineering, Jovan initially embarked on a career path that aligned with his academic background. However, fate had other plans for him as he stumbled upon the dynamic world of IT tech support. What began as a fortuitous encounter soon blossomed into a decade-long journey characterized by continuous learning, growth, and a deep-seated passion for technology. Over the past 10 years, Jovan has navigated through various roles within the realm of IT support, encompassing everything from hands-on technical troubleshooting to project management and ultimately assuming managerial responsibilities. This multifaceted experience has equipped him with a comprehensive understanding of IT operations and service management, honing his ability to navigate complex challenges and drive organizational success.

Despite the evolution of his career, one constant has remained: his unwavering enthusiasm for all things tech-related. Whether it's staying abreast of the latest industry trends, experimenting with emerging technologies, or collaborating with cross-functional teams to optimize IT infrastructure, he finds immense fulfillment in leveraging technology to overcome obstacles and enhance efficiency.